Our approach is simple but effective: we don’t just hire any VA…We hire, train, and onboard professionals who understand the specific challenges startup businesses face. Here’s how it works:
Our Process
1
Hiring the Right VA
We take hiring seriously. Every VA that joins Deskmate goes through a rigorous selection process to ensure they meet our high standards.
2
Application Screening
We start by reviewing hundreds of applications and hand-picking the most qualified candidates based on their skills, experience, and attitude.
3
Skill Assessment
Each candidate undergoes a thorough skill assessment, including tasks like social media management, graphic designing, project management, admin, invoicing, and more, to ensure they have what it takes to support a tradie business.
4
Interviews & Personality Fit
We conduct in-depth interviews, assessing not only the candidate’s technical abilities but also their personality. After all, your VA should feel like a true extension of your team.
Onboarding: Matching you with the right VA
We believe in the importance of a smooth and effective onboarding process.
Here’s how we match and onboard you with the right VA:
1
Initial Consultation
It all starts with a discovery call. We’ll chat with you to understand your business needs, your pain points, and what tasks you want to delegate.
We’ll also take the time to get to know your business culture and the type of VA that would best complement your team.
2
VA Matching
Based on the consultation, we’ll select a VA whose skills and experience align with your specific requirements.
You’ll have the opportunity to meet and interview them before committing.
3
Trial Period
We offer a risk-free trial period so you can see how the VA fits into your workflow.
If for any reason it’s not a match, we’ll make adjustments to ensure you have the perfect fit.
Ongoing Support for You and Your VA
We don’t just set you up and walk away. At Deskmate, we’re committed to your success, which is why we offer continuous support for both you and your VA:
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Regular Check-ins
We conduct regular check-ins with both you and your VA to ensure everything is running smoothly and address any challenges that might arise.
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Training Updates
As your business evolves, so do your needs. If your VA requires additional training or support, we provide ongoing learning opportunities to ensure they’re always up to speed.
What Our VAs Can Do For You
Whether you need help managing your calendar, sending invoices, or following up with clients, Deskmate VAs are equipped to handle a wide range of tasks:
Administrative Support:
Scheduling, invoicing, email management, and more.
Social Media Management:
Managing your social media accounts, posting updates, and engaging with your audience.
Bookkeeping:
Keeping your finances in order and ensuring invoices are paid on time.
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